We, WeGeni IT Services and Consulting (OPC) Private Limited ("We", "Us", "Our", "Company"), respect the privacy of everyone who visits this website, uses the desktop application and/or uses our mobile applications (the website, desktop application and the mobile application are collectively called, the "Geni Billing").
The Company has created the Geni Billing and licensed the use of the same, as part of its business operations. The services are rendered by the Company through the Geni Billing.
We are highly committed to the privacy of your data and information and in providing services to all the subscribers/users of the Geni Billing. As a result, we would like to inform you regarding the way we would collect, process, store and use your personal data.
We recommend you to read this privacy policy (hereinafter referred to as "Policy") so that you understand our approach towards the use of your personal data. This Policy shall form part of the Terms of Services and any other additional Terms of Use issued by the Company with respect to the use of the Services in the Geni Billing and is in compliance with applicable laws and regulations, including, but not limited to, the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By submitting your Personal Information (as defined hereinafter) to us and indicating your agreement with this Privacy Policy, you (or anyone who accesses and uses the Geni Billing shall be referred to as "You", "Your" or "User" as the context may require) will be treated as having given their permission, wherever necessary and appropriate to our collection, use and disclosure of Personal Information and accept this Policy along with any amendments or modifications as may be made from time to time. If you do not wish to provide any Personal Information, you are not entitled to use any of the Geni Billing or avail any of the services provided in the Geni Billing ("Services"). This Privacy Policy is subject to our general Terms of Services provided at the time of signing up ("Terms").
Personal Information
We limit the collection of personal data to only that which is absolutely necessary to carry out our legal or business obligations. In some cases, however, the provision of personal data may be partly required by law (e.g. tax regulations), is needed as part of or as a result of contractual negotiations, or as part of providing a service. The non-provision of the personal data would have the consequence that the contract or service with the data subject could not be provided or concluded, and is therefore considered a legitimate interest for processing.
Any information that is collected from you during the process of registration and subscription of the Services available at the Geni Billing, further during the course of accessing and using the Services available at the Geni Billing, shall be referred to as Personal Information.
Personal Information includes, but is not limited to:
- Name / Company Name
- Email
- Phone Number
- Address
- Billing information when you use our Services
Other sources include:
- Information collected during customer surveys, reviews, or comments you submit
- Sensitive personal data as defined under Indian law (e.g., passwords, financial data, gender identity)
- Usage data collected to improve your service experience
- Device information, IP addresses, browser types, and access logs
- Cookies and similar technologies used for authentication and tracking user preferences
- Location and device identifiers via mobile app analytics
- Email and communication metadata (if you reach out to us)
You may withdraw your consent by contacting our Grievance Officer (details provided below).
Usage of Personal Information
We use the Personal Information and all other information provided by you to:
- Process your request for Services
- Provide and improve the Services
- Enhance performance and functionality
- Perform analytics for internal and external use
- Provide customer support
- Fulfill legal and audit obligations
- Share with third parties (where relevant and beneficial to you)
- Comply with legal or regulatory demands
- Market or showcase our services and success metrics to potential stakeholders
You can unsubscribe from marketing emails at any time or disable push notifications through device settings.
Security of Your Personal Information
We take appropriate security measures to prevent unauthorized access or disclosure of your data. This includes:
- Encrypted data transfers (SSL/TLS)
- Secure server environments
- Limited employee access on a need-to-know basis
Important: However, no method of transmission over the internet is completely secure. We are not liable for any breach caused by external hacking or unauthorized credential use. Users are responsible for maintaining the confidentiality of their usernames and passwords.
Retention of Personal Information
- Your personally identifiable data will not be retained longer than necessary.
- After account termination, your data will be retained for up to 10 years, unless legally required to store it longer.
- Anonymized or aggregated data may be used indefinitely for analytical or statistical purposes.
Transfer of Data
Your data may be stored or processed in countries outside India (including Singapore). All transfers comply with applicable Indian laws.
Transfer of Information to Third Parties
Geni Billing integrates with APIs and services from third-party vendors. These vendors may process your Personal Information. When using such services, you are also subject to their privacy policies.
Common third parties may include (but are not limited to):
- Payment processors
- Analytics tools
- SMS and communication providers
- Hosting services
- Customer support tools
We do not take responsibility for their privacy practices.
Payment Information and Razorpay Integration
We use Razorpay to process online payments. When you complete a transaction on Geni Billing:
- Payment details (name, email, billing address) are securely sent to Razorpay
- We do not store full card details or CVV information
- Razorpay is PCI-DSS compliant and follows industry-standard encryption protocols
By making a payment, you agree to Razorpay's Privacy Policy and Terms of Use.
Third-Party Links
Our services may link to third-party websites or services. Use of these services may result in data collection outside our control. We recommend reviewing those services' privacy policies separately.
Updating, Modifying, and Deleting Your Information
You may update or delete your personal data by accessing your account on the Geni Billing. To delete your account, please email:
we@wegeni.com
We may retain certain personal data as necessary for compliance or business continuity after your account is closed.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted at
https://billing.wegeni.com
and major updates may also be sent via email or in-app notification.
Your continued use after changes implies consent to the updated policy.
Collection of Data from Minors
Geni Billing is not intended for users under the age of 18. If we learn that a minor has submitted personal data, we will promptly delete such information.
Privacy Policy and End User License Agreement (EULA)
The Privacy Policy and EULA are available on the homepage of our website
https://billing.wegeni.com
for reference. We encourage all users to review these documents before using our services.
Governing Law
This Privacy Policy is governed by the laws of India. Any disputes will fall under the jurisdiction of the courts in Namakkal District, Tamil Nadu.
Data Not Sold to Third Parties
We do not sell or rent your personal data. Information is collected and used solely to provide and improve our services.
Grievance Redressal
Grievance Officer
Name: Mr. Kishorekumar Chandresekaran
Email:
ceo@wegeni.com
Address: 13/9, 2nd Floor, HDFC Bank Upstairs, West Car Street, Tiruchengode, Tamil Nadu – 637211
Data Protection Officer
Same as Grievance Officer
By using the Geni Billing and Services, you confirm that you have read and agree to this Privacy Policy.
