TERMS AND CONDITIONS – Geni Billing

Introduction

These Terms of Service (the "Terms") define your legal rights and responsibilities related to your access and use of https://billing.wegeni.com (the "Site") and any related desktop, mobile, or software applications (collectively, the "App") developed and operated by WeGeni IT Services and Consulting (OPC) Private Limited ("Geni Billing", "We", "Us", or "Our").

By downloading, installing, or using the App or Website, you agree to be bound by these Terms, our Privacy Policy, and, where applicable, any End User License Agreement (EULA). If you do not agree to these Terms, please do not use the App or Website.

Definitions

"Services" refers to the POS modules provided by Geni Billing, including Point-of-Sale Billing, Sales Reporting, Inventory Integration, Order Management, Customer Tracking, Printer Connectivity, Payment Processing, and other related features.

"Content" means proprietary content created and made available by Geni Billing in connection with the Services, including but not limited to software, designs, UI, analytics, dashboards, reports, icons, and visual elements.

"Your Content" or "User Content" means the data you upload or transmit through the Services, including product catalogues, billing details, order data, configuration settings, store information, and business logic.

General Rules Relating to Conduct

You are granted a personal, limited, non-exclusive, and non-transferable license to use the Services strictly in accordance with these Terms.

You agree not to:

  • Use the App for any illegal or unauthorized purpose
  • Copy, modify, reverse engineer, or distribute any part of the Services
  • Attempt unauthorized access to our systems or third-party integrations
  • Upload viruses, malware, or harmful code
  • Violate any applicable Indian or international laws while using the Services

You agree to indemnify WeGeni from any legal claims, costs, damages, or liabilities resulting from your violation of these Terms.

Intellectual Property Rights and Content

All content, trademarks, logos, software, and designs provided via the Geni Billing are the sole property of WeGeni IT Services and Consulting (OPC) Private Limited. No rights, title, or interest shall be transferred to you except as expressly permitted under these Terms.

You agree not to:

  • Use our name, logo, or branding without written permission
  • Reproduce or use our proprietary software or designs for commercial purposes
  • Share or disclose confidential system architecture or dashboard designs

By submitting User Content (like billing data or configuration), you grant us a perpetual, royalty-free, non-exclusive license to use such data for delivering and improving the Services. We do not claim ownership of your business or customer data.

Free Trial and Fees

  • A free trial of the Services may be offered for a limited period (typically 7 days), after which a subscription fee applies.
  • Paid services are billed in advance (monthly or annually) through integrated payment gateways (UPI/Credit/Debit/Net Banking).
  • No refunds are issued for partial usage or cancellation unless explicitly stated.
  • You may cancel your subscription through the billing dashboard or by contacting support.
  • WeGeni reserves the right to revise pricing and subscription plans with prior notice.

Razorpay Usage

Payments for Geni Billing subscriptions are securely processed via Razorpay. By initiating a payment, you agree to Razorpay's terms and policies, including:

  • Ensuring accuracy of your payment information
  • Understanding that failed or unauthorized payments may result in suspension or termination of access

Privacy Policy

Your personal and business data will be collected, stored, and processed in accordance with the Geni Billing Privacy Policy. By using our services, you agree to the terms outlined in the Privacy Policy.

Third-Party Services

The App may integrate third-party APIs and services including (but not limited to):

  • Payment processors (e.g., Razorpay)
  • SMS gateways
  • Analytics tools
  • Printers and POS hardware integrations

You are subject to their respective Terms of Use and Privacy Policies. We do not control or endorse third-party content or services and disclaim responsibility for their performance or legality.

Disclaimer / Liability

Use of the App is at your own risk. The App and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law:

WeGeni disclaims all warranties—express or implied—including merchantability and fitness for a particular purpose

We are not responsible for:

  • Data loss due to system outages
  • Downtime caused by external providers
  • Errors from user configuration or misuse
  • Business losses due to technical disruptions

Our total liability is limited to the subscription amount paid by you in the last 3 months preceding the claim.

Service Suspension

We reserve the right to suspend or terminate any account:

  • For violations of these Terms
  • Due to legal or regulatory reasons
  • For non-payment of subscription dues beyond the grace period
  • If system integrity or data is at risk

We are not liable for losses arising from suspension or termination.

Advertisers in the App

We do not endorse third-party advertisements or promotional banners shown in the App. Any interactions between you and advertisers are strictly your responsibility.

Changes to Terms

These Terms may be updated at any time. Changes will be posted at https://billing.wegeni.com and may be communicated via email or app notification.

Your continued use of the App after such changes constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of India, and any disputes shall fall under the jurisdiction of the courts in Namakkal District, Tamil Nadu.

Contact Information

Grievance Officer

Name: Mr. Kishorekumar Chandresekaran

Email: ceo@wegeni.com

Address: 13/9, 2nd Floor, HDFC Bank Upstairs, West Car Street, Tiruchengode, Tamil Nadu – 637211

Customer Support

Email: we@wegeni.com

Phone: +91 90477555066

By using the Geni Billing App or Services, you agree to be bound by these Terms and Conditions.